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As part of our strategic plan is to improve performance, compliance with applicable standards, and increase customer satisfaction with the company's products and services therefore the company has taken into its account to invest in quality department.
At Royal's laboratories we have experts in testing a wide range of materials, components and products that they test and measure products on daily bases to assure that our product has the accuracy and compliance with standards. Moreover, we are also test our products by functional testing that it show whether the products meet customer expectations; however, our test scores yield information about problems and indicate areas where there is room for improvement.
Royal has been awarded the International Quality Management System ISO 9001:2000 in the beginning of 2000 and Environmental Management ISO14001 in 2014. In addition, the company has also been awarded the Palestinian Standard Institution Certificates for many of its products.